Thanks to our UK colleagues in the Chartered Institute of Public Relations (CIPR) for their 2013 social media best practices guide. This free 30-page document is chock full of wisdom on the following topics:
- definition of social media
- dos and don'ts of social media
- planning social media
- legal considerations
- security considerations
- advice for employers
- social media measurement
Here is a snippet from their section on social media "dos":
- Listen
- Understand
- Plan
- Engage in conversation
- Disclose relationships when endorsing a product, client, organization
- Be honest about how manages social media channels
- Determine the content approval process from the beginning
- Be transparent
- Be respectful
The CIPR report is a must read for anyone who studies or practices social media management.
And no, I'm not "endorsing" the CIPR. I'm just a fan of their latest best practices guide and would like to recommend it to others.
You can download a copy from CIPR's Slideshare account.
And no, I'm not "endorsing" the CIPR. I'm just a fan of their latest best practices guide and would like to recommend it to others.
You can download a copy from CIPR's Slideshare account.
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